Privacy Policy

We collect information you provide directly to us:

• Contact & enquiry forms — your name, email address, WhatsApp/phone number, and the message or tour interest you submit.
• Tour interest submissions — tour name, preferred travel dates, and group size when you express interest in a specific tour.

We also collect limited technical data automatically when you visit the site, including your IP address (for rate-limiting our contact form against spam), browser type, and pages visited, via Google Analytics and Cloudflare.

We use the information we collect to:

• Respond to your tour enquiries and send you a quote or itinerary.
• Send you a confirmation email when you submit a contact form.
• Follow up with you about tours you have expressed interest in (via email or WhatsApp, using the contact details you provided).
• Improve the website using aggregated, anonymised analytics data.
• Prevent abuse of our contact forms.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

We use the following third-party services that may process your data:

• Resend — our email delivery provider. When you submit a form, your name and email are sent through Resend's servers to deliver confirmation and notification emails. Resend Privacy Policy.
• Google Analytics (GA4) — we use Google Analytics to understand how visitors use the site. Google Analytics uses cookies and collects anonymised usage data. Google Privacy Policy.
• Cloudflare — our CDN and security provider. All traffic passes through Cloudflare's network. Cloudflare Privacy Policy.
• Sanity.io — our content management system where blog posts and tour content are stored. Sanity does not process visitor personal data.

We use the following types of cookies on ucomeafrik.com:

• Essential cookies — required for the site to function (e.g. security, form handling). These cannot be disabled.
• Analytics cookies — set by Google Analytics to help us understand traffic patterns. You can opt out using the Google Analytics Opt-out Browser Add-on.

We retain your enquiry data (name, email, phone, message) for up to 2 years from the date of submission so that we can follow up on your tour interest and provide customer support. If you ask us to delete your data, we will do so within 30 days.

Depending on your country of residence, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you.
• Correction — ask us to correct inaccurate data.
• Deletion — ask us to delete your data (“right to be forgotten”).
• Objection — object to us processing your data for marketing follow-ups.

To exercise any of these rights, email us at info@ucomeafrik.com with the subject line “Data Request”. We will respond within 30 days.

We take reasonable technical and organisational measures to protect your personal data. Our site uses HTTPS encryption, and all form submissions are rate-limited and screened for spam. We do not store payment card details — all tour deposits are arranged directly via bank transfer or a secure payment link sent separately.

Ucomeafrik Tours is based in Nigeria. If you are visiting from the European Union, United Kingdom, or other regions with data protection laws, please be aware that your data may be processed outside your jurisdiction. By submitting a form on our site, you consent to this transfer.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@ucomeafrik.com
• Website: ucomeafrik.com/contact